Frequently Asked Questions (FAQ)
😊 Welcome to the FAQ page of Tebne.com! 😊 We've compiled responses to some of the most frequently asked questions below. You're at the perfect place if you have any questions concerning our security cameras or simply need some tech assistance. Now let's get started!
1. What kinds of security cameras are available from you?
We have a selection of security cameras to suit every requirement, whether you want to monitor your house, place of business, or even your valuable collection of rare stamps. We have the ideal camera for you, ranging from entry-level versions to amazing high-definition models with motion detection! 📹
2. How can I pick the best camera for my requirements?
Excellent query! Consider the tasks you require the camera to perform:
Inside or outside? Certain cameras are made to withstand harsh weather conditions, while others are more appropriate for comfortable indoor environments.
What Matters in Resolution: Images with a higher resolution are clearer. Choose HD or better if you wish to recognise a face from across the room!
Astute Elements: Do you want to be notified when motion is detected? View our smart cameras featuring motion detection and notifications!
Please contact us if you require individualised guidance. We adore assisting you in discovering the ideal match! ❤️
3. How should my new security camera be installed?
The majority of our cameras provide simple-to-follow installation instructions, and some even include videos! However, we have you covered if you prefer to watch cat videos over installation guides:
Mounting: Choose a safe location and adhere to the installation instructions.
Connectivity: It's easier than it sounds to connect your camera to your Wi-Fi network.
Setup: To complete configurations and begin monitoring, use the app.
Do not freak out if you get into trouble! We have a customer support team available to assist you at every stage.
4. How do you handle returns?
We want your purchase to bring you happiness. You have 30 days from the date of purchase to return your camera if for any reason you're not happy. We’ll take care of the rest; just make sure it’s in its original packaging. Simple as pie! 🚚✨
5. How can I get in touch with customer service?
Do you need help or have a question? We are available to assist you! You can get in touch with us using:
Email: Tebne.com/support
1-800-SECURITY (1-800-732-8487) is the number.
On our website, live chat is accessible throughout regular business hours.
We assure you that we are amiable and constantly willing to help with a grin! 😊
6. Do you provide shipping to other countries?
Indeed, we do! We can't wait to provide our excellent security cameras to clients around. Simply choose your nation during the checkout process, and we'll do the rest. 🌍🎦
7. How do the security cameras protect my privacy?
Ensuring your privacy is our first concern. Strong security safeguards are built into our cameras to protect your footage. You are the only one who can see glimpses of your private moments because we do not save your footage and encryption protects access to your camera feeds. 🔒
8. Are these cameras compatible with other smart home systems?
Of course! Numerous popular smart home systems are compatible with our cameras. For information on compatibility, see the product specs, or contact us if you have any questions. Our goal is to fulfil your aspirations of having a smart house! 🏠✨
Do you still have questions? Please do not hesitate to contact us! We're not going to keep you waiting long, and we're always here to help. Greetings and pleasant secure shopping from Tebne.com! 🎉
1. What kinds of security cameras are available from you?
We have a selection of security cameras to suit every requirement, whether you want to monitor your house, place of business, or even your valuable collection of rare stamps. We have the ideal camera for you, ranging from entry-level versions to amazing high-definition models with motion detection! 📹
2. How can I pick the best camera for my requirements?
Excellent query! Consider the tasks you require the camera to perform:
Inside or outside? Certain cameras are made to withstand harsh weather conditions, while others are more appropriate for comfortable indoor environments.
What Matters in Resolution: Images with a higher resolution are clearer. Choose HD or better if you wish to recognise a face from across the room!
Astute Elements: Do you want to be notified when motion is detected? View our smart cameras featuring motion detection and notifications!
Please contact us if you require individualised guidance. We adore assisting you in discovering the ideal match! ❤️
3. How should my new security camera be installed?
The majority of our cameras provide simple-to-follow installation instructions, and some even include videos! However, we have you covered if you prefer to watch cat videos over installation guides:
Mounting: Choose a safe location and adhere to the installation instructions.
Connectivity: It's easier than it sounds to connect your camera to your Wi-Fi network.
Setup: To complete configurations and begin monitoring, use the app.
Do not freak out if you get into trouble! We have a customer support team available to assist you at every stage.
4. How do you handle returns?
We want your purchase to bring you happiness. You have 30 days from the date of purchase to return your camera if for any reason you're not happy. We’ll take care of the rest; just make sure it’s in its original packaging. Simple as pie! 🚚✨
5. How can I get in touch with customer service?
Do you need help or have a question? We are available to assist you! You can get in touch with us using:
Email: Tebne.com/support
1-800-SECURITY (1-800-732-8487) is the number.
On our website, live chat is accessible throughout regular business hours.
We assure you that we are amiable and constantly willing to help with a grin! 😊
6. Do you provide shipping to other countries?
Indeed, we do! We can't wait to provide our excellent security cameras to clients around. Simply choose your nation during the checkout process, and we'll do the rest. 🌍🎦
7. How do the security cameras protect my privacy?
Ensuring your privacy is our first concern. Strong security safeguards are built into our cameras to protect your footage. You are the only one who can see glimpses of your private moments because we do not save your footage and encryption protects access to your camera feeds. 🔒
8. Are these cameras compatible with other smart home systems?
Of course! Numerous popular smart home systems are compatible with our cameras. For information on compatibility, see the product specs, or contact us if you have any questions. Our goal is to fulfil your aspirations of having a smart house! 🏠✨
Do you still have questions? Please do not hesitate to contact us! We're not going to keep you waiting long, and we're always here to help. Greetings and pleasant secure shopping from Tebne.com! 🎉